For finance, procurement and transport teams that pay for freight
Freight audit software that checks every invoice before you pay
LOGIDOX reads every carrier and subcontractor invoice, matches it against your contracted rate card and the proof of delivery, and flags incorrect rates, unsupported accessorials and duplicates before they are approved. Your team reviews the exceptions, not every freight bill.
- Every freight invoice checked, not a sample
- Three-way match: invoice, rate card and delivery
- Original documents kept with every audit record
- Data encrypted and processed in Australia
What arrives
Read, audited, matched
- Consignment
- Matched
- Rate card
- Checked
- Proof of delivery
- Matched
- Fuel levy
- Verified
- Waiting time charge
- Flagged for review
AuditedReady for approval
Illustrative. Fields, rules and systems are configured to your process.
492,950+
Pages of supply chain and logistics documentation processed each year
80%
Lower cost of manual office work, against maintaining a data-entry team at scale
1/10th
Roughly what a freight document costs once automated, against around $20 to process by hand
Trusted by ASX-listed and privately owned supply chain and logistics operators
The problem
Most freight invoices are paid without being properly checked
Freight invoices arrive from carriers and subcontractors in every format, often with surcharges, fuel levies and accessorial charges that are hard to verify. Checking each one against the contracted rate and the delivery record takes time, so many businesses spot-check a sample and pay the rest.
That is where money leaks. Incorrect rates, duplicate invoices, accessorials such as waiting time or hand unload that were never agreed, and charges for deliveries that were short or never happened get paid, and the evidence needed to recover them is scattered across inboxes and depots.
What is freight audit?
Freight audit is the process of checking freight invoices for accuracy before they are paid. Each invoice is compared with the contracted rate card and the proof of delivery to confirm the shipment happened as billed, at the agreed price, with only valid surcharges and accessorials.
Freight audit software automates that check. LOGIDOX reads freight invoices, rate cards and delivery documents in whatever format they arrive, performs a three-way match between the invoice, the rate card and the delivery record, and flags anything that does not reconcile, so every invoice is audited rather than a sample.
Manual vs automated
Manual freight audit compared with LOGIDOX
The difference is coverage: every invoice and every line, checked against the evidence.
| Manual freight audit | With LOGIDOX | |
|---|---|---|
| How invoices are checked | A sample, when time allows | Every invoice, every line |
| Rate card checks | Manual lookups against contracts | Automatic against your contracted rates |
| Proof of delivery | Chased by email when there is a query | Matched to each invoice automatically |
| Accessorial charges | Often paid unchecked | Validated or flagged for review |
| Fuel levies | Rarely recalculated | Checked against the agreed method and benchmarked against national terminal gate prices |
| Duplicate invoices | Caught occasionally | Detected before approval |
| Disputes with carriers | Built from scattered paperwork | Backed by matched, searchable records |
| Carrier performance | Manual compilation of incomplete datasets | Visualised performance on validated data |
| Cost-to-serve | A nominal percentage applied | Fully validated, with a cost breakdown across all freight charges |
| Reporting | Decentralised, fragmented and incomplete data | Centralised reporting on validated freight data |
How it works
How LOGIDOX audits freight invoices
Three steps, with people involved only on the exceptions.
Reads
LOGIDOX ingests freight invoices, rate cards, proof of delivery documents and transactional data from emails, PDFs, scans and spreadsheets, with no templates or training required.
Validates
Every invoice is checked in a three-way match against your contracted rate card and the delivery record. Incorrect rates, unsupported accessorials, fuel levy errors and duplicates are flagged for review before anything is approved.
Organises
Approved freight invoices are prepared for payment as clean, structured data, with a full record of what was checked, what was flagged and why.
What LOGIDOX checks
Built for the way freight is actually billed
Rates
- Line-haul and per-unit rates against your contracted rate card
- Rate changes and expired rates flagged
- Carrier-specific rules configured to your agreements
- Fuel levies checked against the agreed method
Accessorial charges
- Waiting time, tailgate, hand unload and pallet unload or forklift charges validated
- Weekend and public holiday surcharges checked against your agreements
- Charges with no supporting evidence flagged
Delivery evidence
- Each invoice matched to the proof of delivery
- Short, failed or undelivered loads surfaced
- Original documents kept with the audit record
Duplicates and anomalies
- Duplicate and re-submitted invoices detected
- Unusual amounts and anomalies flagged
- A traceable record of every invoice from receipt to approval
What freight audit software gives your team
Pay with assurance
Incorrect rates, unsupported accessorials and duplicates are flagged before approval, not discovered months later.
Audit every invoice
Coverage goes from a sample to every invoice and every line, without adding people.
Settle disputes faster
Each query is answered from a matched record of the invoice, rate card and delivery data, rather than fragmented piles of paperwork.
Start without an integration
Realise quick time-to-value with freight invoice and rate card validation, adding other system connections later.
Cut manual cost by 80%
Reduce manual processing costs and redeploy effort to work that matters.
Control freight costs
Get greater control and cost transparency over freight spend, with clean data that gives insights and informs data-driven decisions.
Why LOGIDOX
Why shippers audit freight with LOGIDOX
A sample audit finds some anomalies. Auditing every invoice finds them all.
Every invoice, every line
Coverage is complete without adding people to the audit.
Evidence attached to every decision
The rate, the delivery record and the original invoice stay together, ready for any carrier dispute.
Deep domain AI capability
LOGIDOX focuses only on supply chain and logistics, so interpreting freight invoice data, accessorial charges, and bills of lading (BoL) or PODs is an out-of-the-box, native platform capability.
What supply chain and logistics operators say
“Using LOGIDOX, we now have greater control and transparency over our freight costs, simplifying the whole process.”
Patties Foods
Head of Supply Chain
FAQs
Freight audit software, answered
What is freight audit?
Freight audit is the process of checking freight invoices for accuracy before they are paid. Each invoice is compared with the contracted rate card and the proof of delivery to confirm the shipment happened as billed, at the agreed price, with only valid surcharges and accessorials.
What is freight audit software?
Freight audit software automates the checking of freight invoices. LOGIDOX reads carrier and subcontractor invoices in any format, matches each one against your rate card and the delivery record, and flags incorrect rates, unsupported accessorials and duplicates before they are approved.
How does a freight invoice audit work?
A freight invoice audit compares three things: the invoice, the contracted rate and the evidence of delivery. If the shipment was delivered as billed, at the agreed rate, with valid surcharges, the invoice is approved. If not, the difference is flagged for review or disputed with the carrier.
What is freight reconciliation?
Freight reconciliation is matching what you were charged for freight against what was agreed and what was actually delivered. Automated freight reconciliation does this for every invoice, so discrepancies are caught before payment rather than found during a later review.
What is freight invoice processing?
Freight invoice processing is the end-to-end handling of freight bills: receiving them, extracting the detail, checking them and preparing them for payment. LOGIDOX automates each step, so freight invoices are read, audited and ready for approval without manual keying.
How is automated freight audit different from manual audit?
Manual freight audit usually covers a sample of invoices because checking every one takes too long. Automated freight audit checks every invoice and every line against the rate card and delivery record, so variances that a sample would miss are caught before payment.
Which freight charges are most often billed incorrectly?
The most common errors are rates that don't match the contracted rate card, fuel levies calculated on the wrong basis, accessorial charges such as waiting time, hand unload or weekend surcharges that were never agreed or can't be evidenced, charges for short or failed deliveries, and duplicate or re-submitted invoices. Checking every invoice against the rate card and proof of delivery catches all of these before payment.
Speak to a human about your freight invoices
Book a time with the LOGIDOX team and we will walk through how freight invoices are checked today, and where automation would make the biggest difference.
Prefer to talk now? Call 1800 229 683 or email enquiries@logidox.ai.