For 3PLs, carriers and freight brokers
Delivery docket and proof of delivery processing, automated
Every delivery docket that comes back as a photo, a scan or an emailed attachment is data your business needs. LOGIDOX reads each one, matches it to the load, and pushes clean data into your TMS or finance system, so you invoice sooner and settle disputes faster.
- Reads handwritten and photographed dockets
- Cuts the cost of manual office work by 80%
- Matched to the load automatically
80%
Lower cost of manual office work, against maintaining a data-entry team at scale
~$20
What it costs to process one freight document by hand
1/10th
Roughly what the same document costs once it is automated
Trusted by supply chain and logistics operators, ASX-listed and privately owned
The problem
Delivery dockets pile up faster than anyone can key them
Dockets come back from drivers and sites as photos, scans and forwarded emails, often handwritten, stamped or half legible. Someone has to read each one, match it to the right consignment, and enter it before the load can be invoiced or a query can be answered.
While that queue sits there, invoicing waits, cash is delayed, and proof of delivery disputes are harder to defend because the record is still in a pile rather than in a system. As volume grows, the only traditional fix is more people.
What is a delivery docket?
A delivery docket is the document that confirms goods have been delivered and received. It lists what was delivered, when, and to whom, and it is signed or stamped at the point of delivery. A delivery docket is often used as the proof of delivery, or POD, that supports an invoice and resolves any dispute about what actually arrived.
Delivery dockets rarely follow one format. They arrive as photos, scans, printed forms and email attachments, frequently with handwriting and stamps. LOGIDOX reads that unstructured information, matches each delivery docket to the load, and turns it into structured data your systems can use.
How it works
From a driver's photo to matched, structured data
Three steps, with people involved only on the exceptions.
Reads
LOGIDOX ingests delivery dockets, PODs and freight documents from emails, images, scans and PDFs, and reads them even when they are handwritten, stamped or photographed on site.
Validates
Each docket is matched to its load or consignment and checked for what is missing or inconsistent. Anything that does not line up is flagged for review, so people handle the exceptions rather than every document.
Organises
Clean, structured delivery data is pushed into your TMS or finance system, ready to trigger invoicing and to stand as an auditable proof of delivery.
Invoicing
Invoice in minutes, not days
When dockets are read and matched as they arrive, the load is ready to invoice as soon as it is delivered rather than waiting in a keying queue. That shortens time to cash and takes the month-end scramble out of the process.
The same workflow handles pallet dockets and freight bills, not just standard PODs.
Disputes
Defend every POD with a clean record
Each delivery docket becomes a traceable, searchable record tied to its consignment, so a query about what arrived is answered from the system rather than from a pile of paper.
That makes proof of delivery disputes quicker to resolve and easier to win.
Every docket becomes a record you can search
LOGIDOX captures the detail off the docket itself, so the record stands on its own when a customer queries a delivery months later.
Why LOGIDOX
Not OCR. Not a template-based tool. Purpose-built for logistics.
A photographed, handwritten docket is exactly what generic tools get wrong. LOGIDOX was built for the messy reality of delivery paperwork, and it stays accurate as your documents change.
Understands, not just reads
OCR pulls text off an image and leaves the checking to you. Template-based tools break when a docket format changes. LOGIDOX understands delivery documents and keeps working as they change.
Deep in supply chain
LOGIDOX focuses only on supply chain and logistics, so it recognises dockets, PODs, pallet dockets and consignment detail out of the box, rather than treating them as generic documents.
Lands in your systems
LOGIDOX can integrate with SAP (S/4HANA, ECC), Infor M3, Microsoft Dynamics 365, Pronto, NetSuite and custom APIs, so delivery data arrives where your operations and finance teams already work.
What supply chain and logistics operators say
“The LOGIDOX platform is helping Linfox to modernise our back-office processes and make employee workloads more sustainable.”
Linfox
GM Digital & Analytics
“Using LOGIDOX, we now have greater control and transparency over our freight costs, simplifying the whole process.”
Patties Foods
Head of Supply Chain
“LOGIDOX has enabled us to modernise our financial and supply chain processes, providing greater productivity, speed, and cost transparency.”
ASX Manufacturer
CTO
Delivery dockets are the evidence behind every freight invoice. LOGIDOX Freight Audit and Payment matches freight invoices against your rate cards and proof of delivery, while supplier invoices for goods, services and operating costs run through LOGIDOX accounts payable automation.
FAQs
Delivery dockets, answered
What is a delivery docket?
A delivery docket is the document that confirms goods have been delivered and received. It records what was delivered, when, and to whom, and is signed or stamped at the point of delivery. It is often used as the proof of delivery that supports an invoice and resolves disputes about what arrived. Delivery dockets rarely follow one format, arriving as photos, scans, printed forms and email attachments.
What is the difference between a delivery docket and a proof of delivery?
The two terms are often used for the same document. A delivery docket lists the goods delivered and is signed or stamped on delivery, and that signed docket is what serves as the proof of delivery, or POD. In practice, a delivery docket becomes a proof of delivery once it has been confirmed at the point of receipt and is used to support invoicing or settle a dispute.
How does LOGIDOX process delivery dockets and PODs?
LOGIDOX ingests delivery dockets and PODs from emails, images, scans and PDFs, reads the detail inside them, and matches each one to its load or consignment. Validated dockets are pushed into your TMS or finance system as clean, structured data, ready to trigger invoicing. Anything missing or inconsistent is flagged for a person to review, so your team handles exceptions instead of every docket.
Can LOGIDOX read handwritten or photographed dockets?
Yes. Delivery dockets are frequently handwritten, stamped or photographed on site, which is exactly where template-based tools fail. LOGIDOX understands this unstructured, non-standard information rather than relying on a fixed layout, so it can process a driver's photo of a signed docket and turn it into structured data.
How does automating delivery dockets speed up invoicing?
When dockets are read and matched to the load as they arrive, the load is ready to invoice as soon as it is delivered, rather than waiting in a manual keying queue. Teams using LOGIDOX cut the cost of that work by around 80%, which shortens time to cash and gives a clean record to defend any proof of delivery dispute.
Speak to a human about your delivery dockets
Book a time with the LOGIDOX team and we will walk through how your dockets and PODs come back today, and where automation would remove the most manual work.
Prefer to talk now? Call 1800 229 683 or email enquiries@logidox.ai.